Last updated: 2026-06-11
Ernie’s And Yorktown Car Service (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you book a ride, call or text us, or use our website at erniesandyorktowncarservice.com, and how we use and protect that information.
Who We Are
Ernie’s And Yorktown Car Service is a licensed taxi and car service based at 2945 Lexington Ave, Mohegan Lake, NY 10547, serving Westchester County and the greater New York, New Jersey, and Connecticut region. You can reach us by phone or text at (914) 666-7379 or by email at erniesandyorktowncarservice@gmail.com.
Information We Collect
- Booking details — your name, phone number, email address, pickup and drop-off locations, date and time of travel, number of passengers, flight or airline information, and any special requests (such as a child seat or accessibility needs).
- Communications — the content of calls, text messages, emails, and contact-form or review submissions you send to us.
- Payment information — when you pay, card details are processed by our payment provider. We do not store full card numbers on our servers.
- Website usage data — your IP address, browser type, pages viewed, and similar information collected automatically through cookies and analytics tools when you visit our site.
How We Use Your Information
- To schedule, confirm, dispatch, and complete your ride.
- To contact you about your reservation, including confirmations, driver and pickup updates, and changes or delays.
- To process payments and provide receipts.
- To respond to your questions, quote requests, and feedback.
- To improve our service, website, and customer experience.
- To comply with legal, tax, insurance, and licensing obligations.
Text Messages (SMS)
If you contact us by text or provide your mobile number when booking, you consent to receive text messages from us related to your reservation, such as booking confirmations and pickup updates. Message and data rates may apply. You can opt out of non-essential texts at any time by replying STOP. We do not sell your phone number or share it for third-party marketing.
How We Share Information
We do not sell or rent your personal information. We share it only as needed to provide our service:
- With our drivers, who receive the details necessary to complete your trip.
- With service providers such as payment processors, dispatch and booking software, and communication tools that help us operate.
- When required by law, such as in response to a valid legal request, or to protect our rights, safety, or property.
Cookies and Analytics
Our website uses cookies and similar technologies to make the site work, remember your preferences, and understand how visitors use our pages. You can control or disable cookies through your browser settings, though some features may not work as well if you do.
Data Retention
We keep your information for as long as needed to provide our service and to meet legal, tax, and insurance requirements, after which it is securely deleted or anonymized.
Security
We take reasonable measures to protect your information from loss, misuse, and unauthorized access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
You may ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you for marketing purposes. To make a request, contact us using the details below. We will respond as required by applicable law.
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us so we can remove it.
Third-Party Links
Our site may link to third-party websites, such as airports or mapping services. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of our service after changes are posted means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
Ernie’s And Yorktown Car Service
2945 Lexington Ave, Mohegan Lake, NY 10547
Phone / Text: (914) 666-7379
Email: erniesandyorktowncarservice@gmail.com